Memorize support

How can we help?

Find an answer below, or get in touch with our team.

How do I create a deck?

Choose New deck in the sidebar or on Home. Upload a file, scan notes, record a lecture, paste text, or add a YouTube link. Your material becomes a deck with notes and cards. You can also choose a study tool on Home to start with that tool, or use Write cards to create your own flashcards.

What file types are supported?

Memorize supports PDFs, Word documents, text files, audio recordings, and images of notes. You can also use a YouTube link.

How do I test myself?

Open Practice test from your deck. Choose multiple choice, true or false, fill-in-the-blank, or written questions, then set the length and optional time limit. Your score is saved when you finish. You can review missed concepts with Flashcards after the test.

Can I study the same deck on my phone?

Yes. Sign in with the same Memorize account on the web, iOS, and Android to access your study library.

How do I manage my subscription?

Open Profile, then Manage Billing to view your subscription and available changes. Your billing portal shows the price and terms before you confirm a change.

How do I delete my account?

Go to Profile → Delete Account. This permanently removes your account and its associated data. Visit our account deletion page for more details.

How is my data handled?

Your data is encrypted in transit and stored using Firebase. Read our Privacy Policy for details on how your information is collected and used.